Sales Support Specialist.
San Diego, CA
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re constantly looking for “A” players to join our team.
The rapid growth is attributed to our strongest asset — our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect — you’ll fit right in.
The Sales Support Specialist will play a critical role in assisting our sales team with various tasks related to discovery, proposal writing, responding to RFPs, and overall sales support. This role requires a keen understanding of performance marketing and retail media, as well as exceptional organizational and communication skills. The ideal candidate will be detail-oriented, proactive, and capable of working independently while supporting the sales team in achieving their goals.
What You'll Do Here:
- Discovery and Research:
- Conduct research to identify potential clients and understand their business needs.
- Gather and analyze industry trends, competitive landscape, and client insights to support sales strategies.
- Proposal Writing:
- Collaborate with the sales team to develop compelling and tailored proposals that address client needs and showcase our services.
- Ensure proposals are accurate, complete, and align with company standards and client expectations.
- Maintain a repository of proposal templates and case studies for efficient proposal development.
- RFP Response Management:
- Manage and coordinate the response to Requests for Proposals (RFPs) and Requests for Information (RFIs).
- Work with internal teams to gather necessary information and ensure timely submission of RFPs and RFIs.
- Review and edit responses to ensure clarity, coherence, and alignment with client requirements.
- Conduct RFP post-mortems to help the sales team reflect on their performance, address shortcomings, and gain insights into their sales process to identify ways it could be improved.
- Sales Support:
- Assist the sales team with preparing presentations, sales collateral, and other materials needed for client meetings and pitches.
- Track and manage sales leads, opportunities, and pipeline status using CRM tools.
- Coordinate and schedule meetings, demos, and follow-ups with potential clients.
- Administrative Tasks:
- Maintain and update sales documentation, including client contacts, proposal status, and meeting notes.
- Provide general administrative support to the sales team as needed.
We Need a Person With:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 3+ years of experience in sales support, marketing, or a related role, preferably within a performance marketing or retail media agency.
- Strong understanding of performance marketing and retail media concepts and strategies.
- Exceptional written and verbal communication skills, with the ability to craft persuasive proposals and presentations.
- Proficiency in Apple, Google, Microsoft software applications
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California, with an additional office in Denver, Colorado. We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work. (Bonus points if you’re bilingual in Spanish and/or Portuguese.)
MindgruveMacarta is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
