Senior Account Manager.
San Diego, CA
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re constantly looking for “A” players to join our team.
The rapid growth is attributed to our strongest asset — our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect — you’ll fit right in.
We are seeking a Senior Account Manager to meet and exceed our clients' business, development and marketing objectives. In order to ensure proposed strategic and creative concepts can be produced and executed within client-specified time frames and budgets, this position will manage all facets of each project from coordination, development, presentation and implementation. The Senior Account Manager must be comfortable authoring client proposals and continually managing client expectations, project timelines, deliverables and budgets.
Essential Job Functions:
- Maintain, strengthen and grow client relationships through comprehensive strategy, oversight and management of accounts.
- Act as the main point of contact for clients to ensure that business needs and desires are being met in a timely and efficient manner.
- Collect, organize, create and present project briefs to internal teams.
- Assess client objectives and goals to provide clear, concise direction to internal teams regarding strategic interactive marketing goals throughout project lifecycle.
- Facilitate and be accountable for client projects with special attention to tracking and management of resource consumption.
- Provide clear and detailed communication, both written and verbal, for clients, vendors, contractors and internal teams.
- Proactively identify project risks and create mitigation strategies.
- Lead the development and completion of RFPs, estimates and scope of work documents.
- Keep clients informed on new techniques, strategies and opportunities to improve their marketing efforts.
- Represent Mindgruve at industry and networking events.
Desired Skills and Experience:
- Ability to deal with deadline pressures and multiple projects and changing priorities.
- Ability to efficiently collect, organize, create and present projects briefs for internal teams reference
- Ability to assess client objectives and goals to provide clear, concise direction to internal teams regarding strategic interactive marketing goals throughout project lifecycle
- Experience authoring client proposals, including resource allocation needs
- Comfort working with individuals in all levels of the client organization, including strong skills interacting with senior-level management
- Experience in effectively managing cross-functional teams, including creative, technical and strategic resources for website development and an online marketing campaigns
- Familiarity with creative and strategic process, web development lifecycles, social media, email marketing and online campaigns
- Comfortable assisting and developing scope of work, estimates and timelines for new business opportunities
- Excellent organizational, analytical and planning skills.
- Excellent written and oral communication skills.
- Strong organizational skills and ability to be a self starter.
- Experience with Workamajig or comparable time / project management program.
- Experience with various CMS systems preferred (WordPress, Joomla, Drupal, custom, etc.)
- Bachelor’s degree preferred.
- Minimum of 5+ years of work experience in an account management role in an ad agency, digital media or consulting environment, with a demonstrated track record of increasing responsibility and account growth.
Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California and we're seeking local candidates who are able to work collaboratively with us in the office on a periodic basis. (Bonus points if you’re bilingual in Spanish and/or Portuguese.)
Mindgruve is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IMPORTANT FRAUD ANNOUNCEMENT: All job openings originate through the Mindgruve Careers Page at www.mindgruve.com. All communications with Mindgruve HR and hiring managers will be associated with the domain “mindgruve.com". Any other links or emails from anyone claiming to be an employee of Mindgruve.us and/or use “Discord” for communications are fraudulent. Please remember that we will never ask a candidate to submit payment for applying, recruitment, training, or new equipment at any part of the interview process.
